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Check that your phone supports eSIMs before ordering. Most recent smartphones are compatible.

Tip : Go to Settings → Cellular → Add eSIM. If the option exists, your phone is eSIM-compatible.

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Our advice for a hassle-free trip

Everything we wish we had known before our first trip to Japan.

Japan is still very cash-based. Withdraw yen at 7-Eleven or Japan Post ATMs — the ones that reliably accept foreign cards. Keep ¥100 coins for lockers and vending machines.

The last carriage is often the least crowded. Shinkansen have non-reserved seats in the first cars — cheaper if you queue early. IC cards (Suica/Pasmo) also work in konbini and vending machines, and can live on your iPhone.

Restaurants with a ticket machine at the door are usually great value — no Japanese needed. At lunch, go for teishoku set meals (¥800–1200). Konbini onigiri and bento are genuinely good for ¥500–700.

Check-in is often 15:00 and check-out 10:00 — strict. Use Ecbo Cloak or station coin lockers for luggage. In a ryokan, never wear shoes inside, and mind the separate toilet slippers.

Tattoos are refused in most public onsen — look for tattoo-friendly ones or book a private kashikiri bath. You wash BEFORE entering the bath, and the small towel never goes in the water.

Keep your voice down on trains and avoid phone calls. There are few public bins — carry a small bag for your trash. Don’t tip; it can cause confusion. A slight bow goes a long way.

Forward heavy luggage hotel-to-hotel with takkyubin (Yamato) for a few thousand yen. Carry a small hand towel — many toilets have no dryer. Tap water is safe to drink everywhere.

Google Maps for transit, Japan Travel by Navitime for routes/passes, and a translation app (Google Translate camera mode) for menus. With your eSIM active, they all work the moment you land.

Buying your eSIM

Everything about ordering, delivery and activation.

Immediately after payment. Your installation QR code is sent to the email on your account. Check your spam folder if you don’t see it in your inbox.
Yes! We even recommend installing before departure. Scan the QR code from home and the eSIM activates automatically when your phone connects to the Japanese network on arrival.
Validity starts at the first connection to the Japanese network, not at purchase. You can buy several days early without losing a single day.
Yes — a 30-day money-back guarantee as long as the eSIM hasn’t been activated. Once it connects to the network, the data is allocated by the operator and a refund is no longer possible.
Buy a new plan anytime from the app or this page. It activates instantly, with no need to remove the old one.